Frequently Asked Questions

Frequently Asked Questions

Everything you need to know about our products, shipping, and more.

🚚 Shipping & Delivery

We offer the following options at checkout:

  • Standard shipping β€” 5–7 business days
  • Expedited shipping β€” 2–3 business days
  • Overnight shipping β€” next business day (order by 12pm)

Orders are processed within 1–2 business days. You'll receive a tracking email as soon as your order ships.

Yes! We offer free standard shipping on all orders over $50. The discount applies automatically at checkout β€” no code needed.

We currently ship within the United States and Canada. International orders typically arrive within 7–14 business days. Customs duties and import fees are the responsibility of the customer.

Once your order ships, you'll receive an email with a tracking number and direct link. You can also check order status by logging into your account under My Orders.

If your expected delivery date has passed and tracking hasn't updated in 48+ hours, please contact our support team. We'll investigate with the carrier and reship or refund your order β€” whichever you prefer.

Note: If tracking shows "delivered," check with neighbors or your building's mail area first, as carriers occasionally scan early.

πŸ”„ Returns & Refunds

We offer a 30-day satisfaction guarantee on all products:

  • Unopened products may be returned within 30 days for a full refund.
  • Opened products are eligible for a refund if you're unsatisfied β€” we may ask for brief feedback to help us improve.
  • Items damaged due to misuse are not eligible.

Refunds are issued to your original payment method within 5–7 business days of receiving the return.

Email us with your order number and reason for return. We'll respond within 1 business day with a prepaid return label and instructions. Simply drop the package at any carrier location.

We're sorry about that! Please contact us within 7 days of delivery with your order number and a photo of the item. We'll ship a replacement immediately at no cost, and you won't need to return the damaged item.

πŸ’Š Our Products

Cult Beauty is your one-stop wellness destination. We carry:

  • Gut health & probiotics β€” Emma Gut, Physician's Choice Probiotics, Cranberry Probiotic Gummies
  • Mushroom coffee & functional beverages β€” RYZE Mushroom Coffee, Matcha, Chicory Coffee
  • Hair growth β€” Miriyalyad 24-in-1 Hair Vitamins, Biotin & Collagen formulas, BASK & LATHER Scalp Stimulator
  • Vitamins & minerals β€” Collagen Peptides, Magnesium Glycinate, Vitamin D3+K2
  • Detox & cleanse β€” Liquid Chlorophyll, Liver Cleanse, Apple Cider Vinegar, Oregano Oil blends
  • Feminine wellness β€” Boric Acid Suppositories, pH Balance Probiotics, Feminine Care Bundles
  • Beauty & makeup β€” Full SHEGLAM collection including blush, bronzer, mascara, lip products, and more

RYZE Mushroom Coffee is a USDA Organic instant coffee blended with 6 adaptogenic mushrooms (Lion's Mane, Turkey Tail, Reishi, Cordyceps, Shiitake, and King Trumpet) and MCT Oil. It delivers smooth, focused energy without the jitters or crash of regular coffee β€” and supports gut health, immunity, and mental clarity.

We carry the full RYZE lineup: Original Coffee, Matcha, Chicory Coffee (caffeine-free), Hot Cocoa with Melatonin, and bundles.

  • Gut health & bloating β†’ Emma Gut Supplement, Probiotics, Apple Cider Vinegar
  • Hair growth & thickness β†’ Miriyalyad 24-in-1, Gro & Glow Liquid Vitamins, BASK & LATHER Scalp Oil
  • Energy & focus β†’ RYZE Mushroom Coffee or Matcha
  • Sleep support β†’ RYZE Hot Cocoa with Melatonin, Magnesium Glycinate, LullaBites Sleep Gummies
  • Skin & collagen β†’ Toplux Collagen Peptides 1800mg, Gro & Glow Vitamins
  • Detox & cleanse β†’ Liquid Chlorophyll, Liver Cleanse Supplement, Oregano Oil
  • Feminine health β†’ Physician's Choice Probiotics for Women, Boric Acid Suppositories, HerFantasyBox Bundle

Still unsure? Contact our team β€” we're happy to help you find the right fit.

Emma Gut Supplement is our best-selling gut health formula. It contains Magnesium, Berberine, Vitamin D, and Quercetin to help repair leaky gut, reduce bloating and gas, support regularity, and promote a flatter tummy. It is available as a single bottle (60 capsules), 2-pack, or 3-pack.

πŸ›‘οΈ Safety & Ingredients

Dietary supplements are regulated by the FDA under DSHEA but are not individually "approved" like prescription medications. All supplements we carry are manufactured in FDA-registered, cGMP-compliant facilities, ensuring strict quality standards for purity and potency.

These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

Yes. We only carry brands that conduct independent third-party testing for purity, potency, and the absence of contaminants such as heavy metals and pesticides. Third-party verification is a key criterion in our product selection process.

We always recommend consulting your OB-GYN or midwife before starting any new supplement if you are pregnant, breastfeeding, or trying to conceive. Product pages include usage advisories where applicable.

Certain supplements can interact with medications. If you are currently taking any prescription or over-the-counter medication, please speak with your doctor or pharmacist before adding a new supplement to your routine.

Many of our products are vegan and gluten-free, but this varies by brand and formula. Dietary attributes are clearly listed on each product page. If you have a specific allergy concern, contact us and we'll provide detailed label information.

All products have a "Best By" date printed on the packaging. We rotate inventory regularly to ensure customers receive products with a minimum of 6 months remaining shelf life. Store supplements in a cool, dry place away from direct sunlight.

πŸ’„ Beauty & Makeup (SHEGLAM)

We carry a curated selection of SHEGLAM beauty products, including:

  • Color Bloom Liquid Blush (15 shades)
  • Sun Beam Matte Liquid Bronzer (13 shades)
  • Crystal Jelly Glaze Eyeshadow Stick
  • Glowchi Bouncy Highlighter
  • Mirror Kiss High-Shine Lipstick
  • Glass Lock Air Gloss, Lip Rules 2-in-1 Liner & Gloss
  • Pout-Perfect Shimmer Lip Plumper
  • All-In-One Volume & Length Mascara
  • Ez Glide Matte Eyeliner Pencil
  • Set Me Up Brow Gel & Camera On Primer

SHEGLAM is a cruelty-free brand that does not test on animals. Their products are formulated to be inclusive and accessible without compromising on quality. Check individual product pages for full ingredient and certification details.

Each SHEGLAM product page includes shade descriptions and, where available, swatch photos to help you choose the best match. Our most popular shades by skin tone:

  • Fair/Light β€” Soft Tan, Powdered Sugar, Pink Flamingo
  • Medium β€” Golden Sun, Warm Honey, Custard
  • Tan/Deep β€” Hazelnut Latte, Terracotta, Brown Sugar, Clay

If you're still unsure, reach out to us β€” we love helping customers find their perfect shade!

Unopened SHEGLAM products typically have a 2–3 year shelf life. Once opened, most liquid and cream products are best used within 12 months. Look for the open-jar symbol on the packaging (e.g., "12M") for the recommended period-after-opening guideline.

Still have questions?

Our team typically responds within a few hours during business hours.

Email Our Support Team